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More privacy information and options at STORZ & BICKEL.
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PLEASE NOTE: Due to the measures against spreading the COVID-19-Virus, only limited staff is allowed to resume work at our office in Oakland. This will lead to delays in processing your inquiries.
INITIATE AN RMA
In order to start a warranty claim for one of your S&B devices, please follow the steps below. For MEDIC devices please visit www.vapormed.com and register there.
2. Create a Customer Account
3. Go to the section “My Devices” within your Customer Account
4. Register your device by filling in all required product information
5. Your device will now appear in your devices list. Click on "Initiate RMA"
S&B RMA Instruction
Vapormed RMA Instruction